At EVOLV Pickleball, we stand behind the quality of our products. If you're not satisfied with your purchase, we’re here to help.

Warranty Policy

Every EVOLV paddle is built with performance and durability in mind.

Limited Warranty Coverage
All EVOLV paddles include a 6-month limited warranty from the date of purchase.

What’s Covered

  • Manufacturing defects in materials or workmanship

  • Structural issues affecting performance (core, surface, handle integrity)

What’s Not Covered

  • Normal wear and tear (surface grit wear, edge guard scuffs, fading)

  • Damage caused by misuse, abuse, or negligence

  • Modifications or alterations to the paddle

  • Damage from extreme conditions (heat, water, improper storage)

Warranty Claims Process

  1. Email support@evolvpickleball.com

  2. Include:

    • Order number or proof of purchase

    • Description of issue

    • Photos and Video of the paddle

Our team will review and respond within 2–3 business days

Resolution Options

  • Replacement paddle (same or equivalent model)

  • Store credit (if replacement unavailable)

Return Policy

Returns Window
Returns are accepted within 30 days of delivery.

Return Eligibilities

  • Item must be unused and in original condition

  • Must include original packaging

  • Proof of purchase is required

Non-Returnable Items

  • Used or damaged paddles (unless covered under warranty)

  • Custom or limited-edition products

  • Clearance or final sale items

Return Process

  1. Email support@evolvpickleball.com with your order number

  2. Our team will provide return instructions

  3. Ship item back using a trackable method

Return Shipping

  • Customer is responsible for return shipping costs unless item is defective or incorrect

  • Original shipping fees are non-refundable

Refunds

  • Once received and inspected, refunds are issued to the original payment method within 5–7 business days

EVOLV Pickleball reserves the right to deny returns, exchanges, or warranty claims that do not meet the above conditions.

Warranty & Returns