At EVOLV Pickleball, we stand behind the quality of our products. If you're not satisfied with your purchase, we’re here to help.
Warranty Policy
Every EVOLV paddle is built with performance and durability in mind.
Limited Warranty Coverage
All EVOLV paddles include a 6-month limited warranty from the date of purchase.
What’s Covered
Manufacturing defects in materials or workmanship
Structural issues affecting performance (core, surface, handle integrity)
What’s Not Covered
Normal wear and tear (surface grit wear, edge guard scuffs, fading)
Damage caused by misuse, abuse, or negligence
Modifications or alterations to the paddle
Damage from extreme conditions (heat, water, improper storage)
Warranty Claims Process
Include:
Order number or proof of purchase
Description of issue
Photos and Video of the paddle
Our team will review and respond within 2–3 business days
Resolution Options
Replacement paddle (same or equivalent model)
Store credit (if replacement unavailable)
Return Policy
Returns Window
Returns are accepted within 30 days of delivery.
Return Eligibilities
Item must be unused and in original condition
Must include original packaging
Proof of purchase is required
Non-Returnable Items
Used or damaged paddles (unless covered under warranty)
Custom or limited-edition products
Clearance or final sale items
Return Process
Email support@evolvpickleball.com with your order number
Our team will provide return instructions
Ship item back using a trackable method
Return Shipping
Customer is responsible for return shipping costs unless item is defective or incorrect
Original shipping fees are non-refundable
Refunds
Once received and inspected, refunds are issued to the original payment method within 5–7 business days
EVOLV Pickleball reserves the right to deny returns, exchanges, or warranty claims that do not meet the above conditions.
